Working with KDDI to establish our new office was a highly valuable experience. From planning and approvals to construction and completion, the project progressed smoothly through close collaboration. Even when challenges arose, KDDI responded with flexibility and thoughtful proposals while sincerely addressing our needs—an approach that strongly resonates with our values.
Philippines
Philippines
Case study TAKENAKA CIVIL ENGINEERING & CONSTRUCTION CO., LTD.
End-to-end office relocation support aligned with group security policies, from interior design to IT infrastructure
Introduced service
Contents
Summary
As a member of the Takenaka Corporation Group, Takenaka Civil Engineering & Construction Co., Ltd. – Philippines Branch provides a wide range of construction-related services and participates in large-scale infrastructure projects in the Philippines, including subway development projects.
In accordance with the Group's security policies, the Philippines Branch needed to relocate its office and establish a new environment independent from its parent company's IT infrastructure.
The relocation plan began in March 2024, and the new office was successfully handed over in October 2024.
Customer Challenges
The company needed to establish an independent IT infrastructure to strengthen security. However, the absence of dedicated local IT personnel made it difficult to implement Japan-standard requirements while adapting to local conditions. At the same time, the project required coordination with the Japan headquarters and the development of the new office workspace and IT infrastructure within a tight schedule.
Solved by KDDI!
- One-Stop Service from Interior Design to IT Infrastructure
KDDI delivered a comprehensive solution covering everything from interior design and construction to furniture procurement and IT/network infrastructure, enabling smooth project execution without the need to coordinate multiple vendors.
- Supporting Communication Between the Japan Headquarters and the Philippines Branch
KDDI Philippines' Japanese engineers worked directly with the IT team at the Japan headquarters to align requirements and build an IT infrastructure that met the required security standards.
- Effective Project Management
Through weekly meetings with the client, KDDI closely monitored progress and quickly resolved issues, ensuring steady project execution within a tight six-month schedule.
Why KDDI Philippines Was Chosen
- Over 10 Years of Trusted Support
For more than 10 years, KDDI Philippines has supported the IT infrastructure of Takenaka Group's operations in the Philippines, building a strong relationship of trust through close daily communication. In the absence of dedicated IT personnel onsite, KDDI Philippines has played a key role in connecting the Japan headquarters and the Philippines branch. Leveraging its proven track record and extensive expertise in ICT-enabled office development, KDDI Philippines was selected to deliver this project.
KDDI Philippines' Approach
- Designing an Office That Reflects Local Staff Needs
KDDI carefully incorporated the local staff's vision of creating a brighter office environment by consulting on interior details such as furniture and carpet colors and materials. At the same time, KDDI Philippines coordinated closely among stakeholders to ensure alignment with management requirements and prevent schedule delays, enabling the project to be completed smoothly and on time.
KDDI Philippines' Support Structure
Messages from customers
Cindy Garciano
General Affairs Group, Takenaka Civil Engineering & Construction, Philippine Branch
Completion Photos
- Designing a Workplace Inspired by Local Staff Ideas
Work Area
Based on the client's requirements, management seating and other workspaces were strategically arranged to create an office layout that supports efficient daily operations.
Meeting Room
A quiet space designed for focused discussions, featuring calm-toned furniture for comfort and usability.
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Message from the project leader
KDDI Philippines - Sales Representative - Kanae Ito
We are honored that KDDI Philippines could serve as a bridge between the Japan headquarters and the Philippines branch in establishing the new office while meeting strict security requirements. Through close communication and coordination, we helped create an office environment that balances the group's security standards with usability for local staff. We look forward to continuing to support our customer's business growth as a trusted partner.
| * | All information is current at the time of the interviews. |
| * | Please refrain from contacting TAKENAKA CIVIL ENGINEERING & CONSTRUCTION CO., LTD. about this usecase. |
Customer profile
TAKENAKA CIVIL ENGINEERING & CONSTRUCTION CO., LTD. PHILIPPINE BRANCH OFFICE
| Location | 23rd Floor, Tower 2, The Enterprise Center, 6766 Ayala Avenue cor. Paseo de Roxas, Makati City, 1200 Philippines |
| Employee size | 22 Staff (6 office staff, 16 field staff) |
| Publication date | July, 2026 |
TAKENAKA CIVIL ENGINEERING & CONSTRUCTION CO., LTD.
| Location | 1-1-1 Shinsuna, Koto-ku, Tokyo, Japan |
| Employee size | 991 employees (as of January 1, 2025) |
| Publication date | July, 2026 |
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